As a small business owner I understand that I should have a disaster plan but I really don't. I've figured a few things out but there's a lot of unfinished business.
Things I've done or kind of /sort of know what to do about:
- I know if we have a phone outage I can forward all our lines to a cell phone. I found a good phone system guy, he's familiar with our equipment, and will come running when and if something bad happens.
- I get daily backups of our salon system but they are not offsite so if there is a fire, we're screwed. (To do - find an online archive service)
- I have maintenance contracts on my HVAC which gives us priority repair service
- My HVAC guys are also plumbers who have inspected my hot water heater and told me they can have us up and running again within 6 hours if our hot water heater dies (and it's pretty old)
- I have employee phone numbers in my cell phone
- I can change our salon voice mail message from any phone
What I don't have taken care of:
- I don't have a battery backup for my server. No excuse. They only cost about $80 so shame on me. If we get a power blip, the server reboots and it slows things down greatly at the salon.
- I don't have an offsite back up of my salon system - inexcusable.
- I don't regularly back up my quickbooks and when I do it's on a flash drive that I carry around in my purse.
Actually now that I've written it down, it doesn't seem so overwhelming. I think I'll go buy a battery backup today and search for an archive service.
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