Well, I survived our meeting (see previous entry if you need to catch up). We had what I consider to be a pretty positive meeting. The general theme is that my team wants more communication from the management team.
We all know that communication is the key to--well, everything. And honestly I thought we were doing a pretty good job. But the tribe has spoken and we have not been doing as well as I thought.
I used to do a monthly newsletter to update everyone on what's going on. I quit doing that when I started working in the salon full time and quit my other job. I figured that with me being onsite we wouldn't have the need for a newsletter. Oddly enough, one of the suggestions Monday was to bring back the newsletter. So today I spent some time putting together what I thought would be a mini-newsletter. When I started typing I thought it would be a single page. by the time I got through all the updates I had three full pages. I guess I had more to say than I realized!
Hopefully we're getting back on track. I think the big lesson is you can never let up. It takes constant effort to get things going well and keep them that way.