Wednesday, November 7, 2007

Monday Leadership Meeting

Our second Leadership Meeting was this week. Again, we had great turnout.

We finalized our Bonus Qualifiers after some great discussion. Team members are eligible for team bonus if:
1) They were on time every day
2) They had no unplanned absences (sick days)
3) They attended daily huddles and mandatory meetings
4) They were in dress code daily
5) They had no more than one planned absence in the bonus period

The challenge in all of this is getting people to think of getting the bonus as a reward, versus thinking of it as a punishment if they are ineligible. For example, we are not trying to punish people for having a sick day. Sick days happen. Funerals happen. Accidents happen. There are legitimate reasons why people miss work. But when someone misses work - regardless of the reason - it affects our ability to meet the needs of our clients.

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